A dark control-tower dashboard: KPI strip with shipments in transit and on-time rate, a map of Europe with routes and trucks, a list of at-risk shipments with predicted delays, and small charts.
Overview. Every shipment, the ones at risk, and why.

Why this sample

Freight teams track trucks in one tool, orders in another and customer emails in a third. When a load runs late, someone finds out from the customer. Pulling this into one platform, for staff and customers, is Platform-tier work: many data feeds, many users, and data that must stay separate per customer.

This is a sample build. There is no client, and nothing here is a result from a real company.

What it does

  • Shows all shipments live on a map, with the on-time rate by carrier and lane.
  • Predicts a delay for each shipment and says why: border queue, weather, driver rest time.
  • Opens an exception with suggested actions and a shared comment thread.
  • Gives drivers an app for stops, scans, photos and signatures.
  • Gives each customer a portal with only its own shipments.
A shipment exception page: a milestone timeline with the border step in amber, a predicted arrival chart with a confidence band, delay reasons, suggested actions and a comment thread.
Exception. Predicted delay, the reasons, and what to do next.

The AI part

The delay prediction is a classic model trained on past trips, not a language model. It gives a time and a range, and it is checked every week against what really happened. A language model writes the short reason text and drafts the message to the customer. A person sends it.

A dark driver app screen for proof of delivery: stop four of nine, consignee address, pallet count with a scan button, a photo, a signature field and a Confirm delivery button.
Driver app. Proof of delivery in four taps.

Where it stops

No route optimisation and no billing. Both fit on top of this platform as later phases.

Timeline

When What happened
Weeks 1 to 4 Tenancy and roles, telematics and carrier feeds, shipment model, live map.
Weeks 5 to 8 Delay model on past trips, at-risk list, exception workflow, driver app with proof of delivery.
Weeks 9 to 12 Customer portal, alerts, load tests, audit log, security review, handover.